Delivery and returns
Wrapped with care, sent with care.
Delivery
We send anywhere in New Zealand by tracked, signature-on-delivery courier. Delivery is $18 ($26 rural), and free on orders over $300. Pieces ready to send leave the studio within three working days; made-to-order pieces within the time shown on the piece.
For delivery outside New Zealand, please get in touch for a quote.
Returns
If your piece isn’t right for you, let us know within 14 days of delivery and return it unused for a full refund of the purchase price.
Our guarantee
Every Empty Nest piece is guaranteed against defects in materials and making for as long as you own it. If a glue line opens or a joint fails, we will repair or replace it.
DRAFT: check these terms suit how Mel wants to work before going live.